Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center built into your Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed towards solving any common problem that you may run into, they are written by our support team of expert techs.

  • Top quality support service
  • How–To Videos

  • For all of you who prefer to find out how to settle a frequently encountered issue by watching a training video, we’ve added a collection of video tutorials to our Hosting Control Panel. All the tutorial videos are brief and easy to grasp. They offer you visual demonstrations of various web site management actions.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 client care service with a 1–hour ticket response time guarantee. Our team of skillful customer service technicians will be available to you to attend to all the inquiries that you could possibly have. During non–busy periods, an answer will be offered in even less than 20 minutes.