Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help crew is trained to quickly take care of all of our hosting customers’ queries and support demands. Via our ticketing system, you will be able to send your inquiry and a support staff fellow member will likely go back to to you in less than max an hour. In reality, practice proves that the average response time frame is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is provided by a crew of qualified technicians who’re able to reply to your request right away. You can speak with the technical support team by starting a help support ticket from your Hosting Control Panel or by submitting us an e–mail. On business days, you may as well call us on the telephone or use the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guide while working on your site within the Control Panel, you can always simply click the Help button and locate your query in the list of posts that will appear. We have also turned almost all articles and reviews into video lessons. The listing of video tutorials will load if you click on the Videos button available in each section.