A 99.9% Server Uptime
Our hosting platform is based on a dependable, enterprise–class hardware architecture and a heavily modified variation of Linux. That’s why, no matter what your site is, or how many site visitors you have, or even if there’s a DDoS attack, our machines will stay up and your websites will remain online.
All our hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is very important that you also build your own network architecture. That’s why we built a custom–configured internal network in all our datacenter facilities. Relying on enterprise–grade Juniper switches and routers, our internal network allows for really fast data transfer speeds and is completely redundant.
This way you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, irrespective of which hosting solution you’ve selected.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your cash on the line, you cannot feel truly secure. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our service or if you would like to get a more powerful web hosting solution, like a Linux VPS servers or a dedicated servers – we’ll give you your money back in full, with no concealed fees or repayment taxes.
24/7 Technical Support
If you happen to operate a hosting company, your support engineers are of key importance. That is why we have carefully chosen a highly qualified group of support engineers, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All trouble tickets are responded to in under 60 minutes and our average ticket response time is just twenty minutes!