Q: What does the website migration service include? Will my website be secure?
A: The website migration service that we are offering is free of cost (to a certain extent). We will move your site(s) to our leading–edge cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can lead to lost data and unnecessary downtime. That’s why we will do all that for you for free!We’ve got highly experienced administrators whose sole task is to make sure that your website performs precisely as it did on your former hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based upon famous web apps like WordPress and Joomla™.
Q: Just how long will the web site migration process take?
A: There are a lot of factors to bear in mind – the total number of files, the size of the database, the complexity of the web site itself and the present workload of our website migration experts, etc. Still, we do our very best to carry out all website migrations in a 48–hour period. Smaller web sites are transferred faster – usually in under 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: We will need the login information for your old hosting provider’s Control Panel along with the website’s name (domain name).
Q: My old web hosting account has sensitive data inside. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is complete, we’ll ensure that everything is functioning properly and that the integrity of your data is not compromised before informing you that the transfer is over. Then we will instruct you how to transfer the domain to your web hosting account with us and how to update the DNS records.
Q: Will my current hosting provider need to provide any info/help?
A: Nah. We’ll never get in touch with your web hosting provider about anything at all. They will not be aware of the website migration either.
Q: Does it make any difference what platform my present provider is using?
A: We can transfer your site from any web hosting provider or any Linux–based web hosting platform as long as we can receive access to the Control Panel and there’s FTP access available.The only websites that we cannot transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.